Privacy Policy

Last updated: October 2026

About this policy

This Privacy Policy explains how FC Logistic Solution Pty Ltd ("we", "us", "our") collects, uses, stores and discloses personal information. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect information that is reasonably necessary to provide our services. This may include:

• your name, company name, phone number and email address
• delivery addresses and receiver contact details supplied by senders
• proof-of-delivery photos and signatures
• information about job applicants, if you apply for a role
• details you include in an enquiry, quote request or message to us

How we collect it

We collect personal information when you email us or deal with us in the course of business. We may also receive information from third parties you have authorised to share it with us.

How we use it

We use personal information to:

• store, fulfil and deliver orders, and provide proof of delivery
• send delivery updates to receivers
• consider applications for employment
• respond to enquiries and provide quotes
• issue invoices and manage accounts
• meet our legal and regulatory obligations

Disclosure

We do not sell personal information. We may share it with service providers who help us run our business (for example IT, payment and accounting providers, and subcontractors who help deliver our services), on the condition that they protect it. We may also disclose information where required or authorised by law.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

Access and correction

You can ask to access or correct the personal information we hold about you by emailing [email protected]. We will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first at [email protected]. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Website data

This website does not use advertising cookies. Our hosting provider may keep standard server logs (such as IP address and pages visited) for security and performance purposes.